Yes, our machines include a 3 year warranty and are subject to strict quality control.

Our warranty provides you a guarantee against manufacturer defects. The guarantee covers any manufacturing, design, or material defect. Please notify us immediately if you observe any defects.

The warranty does not cover accidental damage, improper use, or other issues that are not attributable to the manufacturing process.

Read full warranty policy for more details.

You can simply add the product to your shopping cart and pay by credit card on the checkout page.

Alternatively, you may ask our customer service to send you an invoice by email to pay by credit card or by wire transfer.

Once we receive your payment, your order will be processed and shipped immediately.

Yes, we offer free shipping worldwide. For many countries, we also provide tax-free customs clearance service. To inquire if we provide tax-free service for your country, please contact us.

Read full shipping policy.

Yes, all machines can be customized with your logo or other branding upon request. Other design requests may also be possible. MOQ may apply. Inquire for details.

If you need a machine with functionality that is not shown on our website, please contact us and ask our customer service for a quote.

Yes, complimentary online personal training is provided with the purchase of any spa machines. Complimentary certification is available also.

We use all major delivery couriers, including DHL, FedEx, UPS, and local courier partners.

Shipping is free worldwide. We want to help make your shopping experience as smooth & hassle-free as possible!

• Leading beauty industry producer, offering you the best prices and high quality.
• In stock, fast efficient delivery.
• 1 to 1 service, VIP for every client.
• We are always honest with everyone who wants to make progress with us.
• We always take the responsibility and stand behind our warranties.
• Clear, friendly communication on your time zone schedule.
• Professional skill, prompt feedback, on time delivery.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund Policy.

100% safe. Our payment provider is certified at Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant. This is the highest PCI level, so your information is very well protected!

We offer lifelong technical support and free replacement parts in warranty of 3 years from the date of delivery for all professional spa machines, effectively protecting your investment. Exceptions: Hand held devices and EMSzero machines are covered by a 6 months warranty.

• All our machines are under strict quality control.
• Technical solutions will be offered to you asap if any technical problem is reported. 
• Free replacement parts will be offered asap if any parts problem, and the replacement parts will 100% fix the problem.
• We offer videos on how to replace and you can do the job quickly and easily by yourself.
• We pay for shipping for all replacement parts during the warranty period.

We make the shopping process easier and simpler. The price you see on the product page is the total price. 

The only potential additional cost will be import tariffs on your side. For United States deliveries, normally you will NOT need to pay any tax. We also provide tax free delivery for other countries, depending on the product and delivery address.

When the goods arrive at your customs, you do not need to go to the customs office. The shipping company (i.e. DHL) will email you for the taxes. You make payment online and they let your goods go.

For more details on taxes, please feel free to contact us.